At Organix Mantra, we are committed to providing you with the best shopping experience possible. Our shipping policy outlines how we handle orders, shipping rates, delivery times, and other relevant details. Please read the following information carefully to understand our shipping practices.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will be able to view the shipping cost for your order at checkout before completing your purchase. We strive to offer competitive shipping rates and utilize trusted shipping carriers to ensure your order arrives safely and on time.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that orders placed after 2 PM IST will be processed on the next business day.
Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs:
– Standard Shipping: 5-7 business days
– Expedited Shipping: 2-3 business days
– Overnight Shipping: 1-2 business days
Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances (e.g., weather delays, carrier issues).
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy. If you need to return an item, please contact our customer support team for assistance.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us:
– Email: hello [AT] organixmantra.com
– Phone: +91 9311127986
– Address: ASG Mantra, 5/49, Old Rajender Nagar, New Delhi 110060
Thank you for choosing Organix Mantra. We appreciate your business and look forward to serving you!